Practical Information

For your convenience, Chimelong Ocean Kingdom offers a broad range of useful facilities and services such as ATMs, currency exchange and Ocean Easy Access, to make your visit easy and fun.

UnionPay/Credit Cards/
Debit Cards

We accept all major payment methods, including payment through cash and major credit cards (UnionPay, VISA and Mastercard).

Designated Smoking Areas

For the comfort of other guests, smoking is allowed within designated areas only. Look for the smoking area sign or contact our staff for more information.

Package Tickets

Package ticket holders should register their fingerprint data before admission into the Park. Each package ticket should be used by the same person whose fingerprint has been registered. Please properly keep your ticket. If your original ticket is lost, you will be required to purchase another ticket. All fingerprint data is used for admission verification only and will be automatically deleted once the package tickets expire.

Ocean Easy Access Priority

Enjoy priority access with a shorter waiting time at designated attractions with Ocean Easy Access. Access will be arranged based on the current wait time at the attraction.

Same-day Re-admission

If you need to leave the park temporarily and intend to return on the same day, register your fingerprint data at the gate before leaving. To re-enter, simply present your ticket and verify your fingerprint data.

CCTV Surveillance

Chimelong Ocean Kingdom is under video (CCTV) surveillance. Recordings or images may be provided to law enforcement agencies for safety and security purposes.

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> You can get information of show schedule
> Guide map, marine mammals
> as well as delicious food introduction.

No Selfie Sticks

To ensure safety,the use of selfie sticks are not allowed on amusement rides,in crowed animal theatres and animal exhibits or during outdoor shows.

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